Delete your NEXUS account
You can request deletion here or inside the NEXUS app under Account settings → Delete account. Sign in to the account you want to delete, then confirm your current password or a code sent to your verified email.
Deletion removes account sign-in, personal and business profile fields, private estimating records, private contacts, authentication credentials and linked private usage records. A minimal inactive identifier and deletion receipt remain to prevent session reuse and document your request.
Wallet balances, shared project and contract records, uploaded files and external billing or identity accounts require review before deletion can finish. Your receipt lists any unresolved items. A pending request does not mean those records have been deleted. Financial audit records may need to be retained for up to 7 years as explained in our Privacy Policy.
For help accessing your account or resolving a pending request, email hello@nexushub.build with your request ID. Never send your password or confirmation code. We aim to honor deletion requests within 30 days unless specific records must be retained by law.
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