Terms of Service
Last updated: October 27, 2026
1. About these terms
These Terms of Service ("Terms") govern your use of NEXUS, including the websites at nexushub.build, our apps, and related services (the "Service"). NEXUS is operated by All American Construction Group, Inc. ("NEXUS", "we", "us", "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service for a company or other organization, you accept these Terms on its behalf, you confirm that you have authority to bind it, and "you" includes that organization. The Service is in beta: features may change or be withdrawn, and availability is not guaranteed.
2. Eligibility
You must be at least 18 years old and able to form a binding contract to use the Service. If you offer construction work, materials, or services through NEXUS, you do so as a business and you are responsible for holding and maintaining every license, registration, permit, bond, and insurance policy that your work and your location require.
3. Your account and security
Give accurate information when you register and keep it up to date. Keep your password, sign-in links, and any API keys confidential. You are responsible for activity that happens under your account and API keys. Do not share your account or sign in as someone else. Tell us right away at security@nexushub.build if you suspect unauthorized access.
4. Verification, badges, and scores
We may ask you to confirm your email address and to provide business, license, or insurance information. Identity and business verification for payments is performed by Bridge (see section 11). Unless the Service expressly says otherwise, NEXUS does not independently verify licenses, insurance certificates, tax forms, photos, or other documents that users upload. Verification statuses, badges, ratings, and scores such as NexusScore are indicators based on information available to us. They are not a guarantee of any user's identity, licensing, qualifications, insurance, financial condition, or performance. Do your own due diligence before you hire, bid, or pay.
5. NEXUS is a platform, not a party to your projects
NEXUS provides software that lets owners post projects, lets general contractors and subcontractors bid on and manage work, and lets the parties record contracts, milestones, approvals, and payments. Bids, awards, contracts, change orders, and payment terms are agreements between the users who make them. NEXUS is not a party to those agreements. We are not a contractor, broker, agent, or employer of any user, and we do not perform, supervise, or inspect any work. Apart from operating the milestone payment features described in section 12, we do not guarantee the quality, safety, legality, timeliness, or completion of any work, the accuracy of any bid or listing, or that any user will pay or perform. Contract summaries and other documents generated in NEXUS are templates and records of what the parties entered. They are not legal advice. You are responsible for making sure your contracts and your work comply with the laws that apply to your project, including home-improvement contract, licensing, permit, lien, and payment laws. When you sign a document electronically in NEXUS, you agree that your electronic signature is binding on you to the same extent as a handwritten signature, as between you and the other parties to that document.
6. Acceptable use
You agree not to: break any law or regulation; post false, misleading, or fraudulent projects, bids, credentials, reviews, evidence, or listings; infringe or misappropriate anyone's rights; upload malware or anything that could harm the Service or other users; scrape, crawl, or bulk-copy the Service or other users' information except through features we provide; probe, disable, or work around security measures, access controls, or usage limits; impersonate any person or business; send spam or contact people in violation of telemarketing, text-messaging, anti-spam, or privacy laws; use the Service to launder money, evade sanctions, or move funds that are not connected to a genuine construction transaction; or help anyone else do any of these things. Ratings and reviews must reflect your genuine experience on a project. We may remove content, limit features, or suspend accounts involved in conduct we reasonably believe violates this section.
7. Your content
You keep ownership of the content you submit, such as project details, plans and blueprints, photos, documents, bids, messages, and reviews. You grant NEXUS a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, and display your content as needed to operate, secure, support, and maintain the Service, and to show it to the people you share it with or make it visible to, including on public pages such as the public bid board and your public profile. This license ends when your content is deleted from the Service, except for copies we must keep in records or backups and content you have already shared with other users, which they may keep. You confirm that you have the rights needed to upload your content, including any plans or drawings prepared by architects, engineers, or others, and that your content does not violate the law or anyone's rights.
8. Fees, subscriptions, and refunds
Posting a project and bidding on the public bid board are free. Paid features, such as AI module subscriptions, memberships, and NEXUS Pulse, are offered at the prices shown on our pricing page or at checkout. Stripe processes these payments. Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time; cancellation stops the next renewal, and your current paid access and remaining paid AI credits last until the end of the period you have paid for. Free trials last for the period shown at checkout, and a trial that starts without a payment method does not charge you automatically. Prices are in U.S. dollars and do not include taxes unless stated. Fees are non-refundable, except where a product's checkout states a specific guarantee (for example, the NEXUS Pulse 30-day money-back guarantee, which applies as stated there) or where the law requires a refund. We may also approve other refund requests sent to support@nexushub.build at our discretion. If we refund a billing period, we may end the paid access for that period and remove its unused paid AI credits. We may change prices for future billing periods after giving you advance notice.
9. AI features and AI credits
NEXUS AI features, including estimates, takeoffs, schedules, bid comparisons, contract and submittal review, work-photo review, and the NEXUS AI assistant, use third-party AI models. AI output is generated automatically, may be incomplete or wrong, and is provided for information only. It is not professional engineering, architectural, legal, accounting, tax, insurance, safety, or code-compliance advice, and it is not a licensed estimate, inspection, or approval. Review and verify AI output with qualified people before you rely on it. AI never awards a bid and never releases a payment. AI features use AI credits, which our pricing pages also call AI points. Paid allowances come with subscriptions and memberships, are granted after payment is confirmed, and expire at the end of their billing period without rolling over. New accounts may receive one-time welcome credits. AI credits are usage capacity only: they are not money, they are not Nexus Credits, and they cannot fund milestones or be withdrawn, transferred, or exchanged for cash. An AI action is charged when NEXUS AI returns a usable response, even if that response is a clarification question or our checks mark it incomplete. Nothing is charged for a provider error, a timeout, a server error, a result that could not be saved, or a request rejected as too large before it is sent. Blueprint reading costs one AI credit for each page NEXUS AI actually reads; pages it could not read are not charged.
10. Nexus Credits
Nexus Credits are units on the NEXUS ledger that record balances, milestone funding, releases, and withdrawals. One Credit corresponds to one U.S. dollar. Credits are not a bank account, deposit, stored-value product, currency, or security issued by NEXUS. They are not insured by the FDIC or any other government agency, and they do not earn interest. Credits added through a bank deposit reflect money that Bridge holds in your Bridge account (see section 11). You can withdraw only what both your NEXUS balance and your Bridge account can cover. Credits granted through a promotion or coupon have no cash value and cannot be withdrawn, and we may limit how they are used or reverse them if they were granted in error or obtained in violation of these Terms. We may correct Credits that were added to your account by mistake, for example through a duplicate or failed deposit.
11. Payment services provided by Bridge and Stripe
Payment services on NEXUS are provided by third parties. Bridge (bridge.xyz) provides identity and business verification (KYC/KYB), the custodial wallet and U.S. deposit account (with routing and account numbers) that hold your funds, and bank transfers in and out. Bridge holds your balance as a U.S.-dollar stablecoin and converts deposits and withdrawals between U.S. dollars and that stablecoin. To deposit money, to receive released milestone funds as money, or to withdraw, you must complete Bridge's verification and accept Bridge's terms of service and privacy policy, which govern Bridge's services. Bridge decides who is eligible and may not be able to serve every person, business, or location. Stripe processes subscription and product payments under Stripe's terms. Customer deposits are held by Bridge, not in NEXUS's own bank accounts. NEXUS is not a bank, escrow agent, or trustee; we provide the software, the ledger, and the payment instructions that you authorize. Provider fees, limits, processing times, holds, and reversals are set by the provider. NEXUS does not charge a platform fee on deposits or withdrawals, and you can review the amount, destination, and any fees before you confirm a withdrawal.
12. Milestone payments ("smart escrow")
Milestone payments, sometimes called "smart escrow", work as follows. (a) Funding: an owner can fund milestones for the awarded general contractor only after the contractor has e-signed the project contract and the owner has countersigned it, and only up to the contract amount plus approved change orders. A general contractor can fund subcontractor milestones under a milestone it has been funded for, up to that milestone's amount. Funding reserves the amount from the payer's Credits, and reserved Credits cannot be withdrawn. The underlying money stays in the payer's Bridge account until the milestone is released. (b) Release: only the party who funded a milestone can release it, and only after the payee has submitted the work. NEXUS AI may review submitted photos and evidence, but that review is advisory only. AI never releases funds, and NEXUS does not release funds automatically or on a timer. (c) Platform fee: when a milestone is released, a platform fee of 5% of the milestone amount is deducted and the payee receives the rest. To receive the released amount as money, the payee must complete Bridge setup. (d) Returning unreleased funds: before release, the payee can return a milestone to the payer. NEXUS support may also return an unreleased milestone to the party who funded it, for example to resolve a dispute, and records a written reason when it does. Support never sends milestone funds to anyone other than the party who funded them, and it does not release funds to a payee. A payer cannot take back a funded milestone on its own. (e) Finality: a release is final on NEXUS, and NEXUS does not reverse it. Any claim about released funds, the work, or the contract is between the parties. (f) Not a regulated escrow: this feature is a set of software controls, ledger records, and payment instructions. NEXUS does not hold funds in a custodial escrow account and does not decide who is entitled to funds under your contract. Moving the money depends on Bridge and on the accounts involved being in good standing and sufficiently funded. If a transfer cannot complete, the release stays recorded on NEXUS and we will work with the parties and Bridge to complete it.
13. Disputes between users
If you disagree with another user about a project, try to resolve it with them first. You can record a dispute in NEXUS or contact support@nexushub.build. Recording a dispute does not move or freeze any money. NEXUS support may review the records in NEXUS and, for unreleased milestones, may return funds to the party who funded them as described in section 12. NEXUS does not arbitrate or decide the merits of a dispute and does not give legal advice. Whether or not support returns funds does not decide your legal rights against each other, and you keep any rights you have under your contract and the law.
14. Marketplace orders
In the materials and equipment marketplace, "Buy Now" sends an order request to the seller. It does not charge your NEXUS balance, does not use milestone payments, and NEXUS charges no fee on it. Price, payment, delivery, title, quality, and returns are agreed and settled directly between the buyer and the seller outside NEXUS, and NEXUS is not a party to the sale.
15. Public records and NEXUS Pulse
Project discovery features and NEXUS Pulse show information from public sources, such as New York City Department of Buildings permit records and government procurement notices. Some of that information can include the names, business names, and phone numbers of owners, applicants, and contractors. We do not guarantee that it is accurate, complete, or current. If you use it to contact anyone, you are responsible for complying with telemarketing, do-not-call, text-messaging, anti-spam, and privacy laws. We send NEXUS Pulse text messages only if you opt in, and you can reply STOP at any time to stop them.
16. Messages from us
By creating an account, you agree that we may send you service messages by email and in the Service, for example about your account, security, bids, projects, and payments. You can manage notification emails in your settings, but you cannot opt out of essential account, security, and transaction messages while you have an account. We send marketing text messages only with your consent.
17. Third-party services
The Service relies on and links to third-party services, including Bridge, Stripe, Google sign-in, and AI model providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, and a third party's outage or decision can limit what the Service can do.
18. Our intellectual property
The Service, including its software, design, text, and the NEXUS name and logos, belongs to us or our licensors. Subject to these Terms, we give you a limited, non-exclusive, non-transferable, revocable right to use the Service. You may not copy, modify, resell, or create derivative works of the Service, or reverse-engineer it except where the law allows. If you send us feedback or suggestions, we may use them without any obligation to you.
19. Suspension and termination
You can stop using the Service at any time and request account deletion at nexushub.build/account/delete or by emailing hello@nexushub.build. Before an account can be closed, open milestones, balances, subscriptions, and records shared with other users may need to be settled or reviewed, as described in our Privacy Policy. We may suspend or close your account, or limit features, if we reasonably believe you have violated these Terms or the law, if your use creates risk for other users or for us, or if a payment provider requires it. Where practical, we will tell you why. Unreleased milestones are handled as described in section 12, and we will work with you to return your available balance unless the law or a payment provider prevents it. If we close your account for a reason other than your breach of these Terms, we may refund prepaid fees for the unused part of the current billing period at our discretion. Sections that by their nature should continue after termination, including fees owed, disclaimers, limitation of liability, indemnity, and governing law, continue to apply.
20. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT AI OUTPUT, PUBLIC-RECORD DATA, USER CONTENT, CREDENTIALS, BIDS, OR LISTINGS ARE ACCURATE OR RELIABLE. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.
21. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXUS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, AND OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE FEES YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR US$100. These limits do not apply to liability that cannot be limited under applicable law, and they do not reduce your right to withdraw your own available balance.
22. Indemnity
To the extent permitted by law, you will defend, indemnify, and hold harmless NEXUS and its affiliates, officers, employees, and agents from third-party claims, losses, and costs, including reasonable attorneys' fees, arising from your content; your projects, work, bids, contracts, or payments with other users; your violation of these Terms or the law; or your infringement of anyone's rights.
23. Governing law and venue
These Terms and any dispute between you and NEXUS arising out of or relating to them or to the Service are governed by the laws of the State of New York, without regard to its conflict-of-laws rules, and by applicable federal law. Any such dispute will be brought only in the state or federal courts located in New York County, New York, and you and NEXUS consent to the personal jurisdiction of those courts. Either party may instead bring an individual claim in small-claims court if it qualifies.
24. Changes to these terms
We may update these Terms from time to time. We will post the updated Terms on this page with a new date and, for material changes, notify account holders by email or in the Service before the changes take effect. If you keep using the Service after the changes take effect, you accept the updated Terms. If you do not agree, stop using the Service and close your account.
25. General
These Terms, together with our Privacy Policy and any product-specific terms shown at checkout, are the entire agreement between you and NEXUS about the Service. If any provision is found unenforceable, the rest stays in effect. If we do not enforce a provision, that is not a waiver. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship.
26. Contact
General questions: hello@nexushub.build. Payments, refunds, and disputes: support@nexushub.build. Security: security@nexushub.build.